Privacy Policy

This Privacy Policy ("Policy") is issued by 877com ("the Platform", "we", "us", "our") and applies to all personal data collected from users ("you", "User") who access or use the 877com website at 877com.cam and all associated services, products and features.

877com respects the privacy of its users and is committed to processing personal data lawfully, fairly and transparently. This Policy is designed to be read clearly by players from Pakistan and elsewhere — written in plain English, structured with named sections, and free from unnecessarily complex legal language where plain language suffices.

By registering an account on 877com or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood how 877com processes your personal data as described herein. If you do not accept this Policy, you must discontinue use of the Platform.

877com collects personal data through several channels depending on how you interact with the Platform. The categories of data collected are as follows:

3.1 Data You Provide Directly

• Registration data: Full legal name, date of birth, email address, residential address, phone number and chosen username;
• KYC verification documents: Scanned or photographed CNIC, passport, proof of address and, where required, a selfie or liveness check image;
• Financial data: Payment method details used to deposit or withdraw funds, including references to payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah, BTC wallet addresses or USDT addresses where applicable — collected only for transaction processing purposes;
• Communications data: Records of communications with 877com support via Live Chat, Help Centre tickets or email.

3.2 Data Collected Automatically

• Device and browser data: IP address, browser type and version, operating system, device identifier;
• Usage data: Pages visited, time spent on page, bet history, game session data, login timestamps and platform navigation patterns;
• Cookie data: Session identifiers, preference settings, analytics data — see Clause 9 for full cookie detail.

3.3 Data From Third Parties

• Identity verification data from KYC service providers used to cross-check CNIC or passport details;
• Fraud prevention and anti-money-laundering (AML) screening data from third-party compliance data providers;
• Payment confirmation data from payment processing partners confirming deposit or withdrawal status.

877com processes personal data only where a valid lawful basis exists. The primary lawful bases relied upon are:

877com uses the personal data it collects for the following specific purposes:

• Account Management: To create, maintain and administer your 877com account, including processing login authentication and applying account settings;
• Transaction Processing: To process deposits, withdrawals and bonus credits, and to maintain accurate financial records associated with your account;
• Identity Verification (KYC): To verify your identity, age and eligibility to hold a 877com account, in compliance with anti-money-laundering and responsible gambling requirements;
• Fraud & AML Compliance: To screen transactions and account activity against fraud indicators, detect suspicious behaviour and comply with applicable AML reporting obligations;
• Customer Support: To respond to your queries, complaints and requests received via Live Chat, Help Centre or email;
• Responsible Gambling: To monitor account activity for indicators of problem gambling and to apply responsible gambling controls where required or requested;
• Platform Improvement: To analyse aggregate usage patterns, identify technical issues and improve platform performance and user experience;
• Marketing Communications: To send promotional offers, bonus notifications and platform updates to users who have provided appropriate consent — you may withdraw consent at any time;
• Legal Compliance: To fulfil our obligations under applicable law, respond to regulatory enquiries and cooperate with law enforcement authorities where required.

877com does not sell, rent or trade personal data to unaffiliated third parties for their own commercial purposes. Personal data may be shared with third parties only in the following circumstances and subject to appropriate safeguards:

6.1 Service Providers (Data Processors)

877com engages third-party service providers to support platform operations. These include KYC/identity verification providers, payment processing partners, IT infrastructure and hosting providers, fraud detection services, live game technology providers and customer support software operators. Each Data Processor is bound by a contractual data-processing agreement that restricts the use of personal data to the specific service they provide and prohibits independent use of that data.

6.2 Legal & Regulatory Disclosure

877com may disclose personal data to law enforcement agencies, regulatory authorities or courts where required to do so by applicable law or by a valid legal order. We will notify affected users of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event that 877com is subject to a merger, acquisition, asset sale or restructuring, personal data held by 877com may be transferred as part of that transaction, subject to the same privacy protections set out in this Policy. Affected users will be notified in advance of any change in the data controller identity.

877com retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory or audit obligations. The following general retention principles apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Requests for early erasure are addressed in Clause 11 (Your Rights).

877com implements technical and organisational security measures appropriate to the risk profile of the personal data we hold. These measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your device and 877com is encrypted using industry-standard SSL/TLS protocols. Users can verify this via the padlock icon in their browser address bar;
• Encryption at Rest: Sensitive personal data stored in our systems is encrypted at rest using current encryption standards;
• Access Controls: Personal data is accessible only to authorised 877com staff and Data Processors on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication;
• Security Monitoring: 877com maintains ongoing monitoring of platform infrastructure for anomalous access patterns, potential breaches and system vulnerabilities;
• Incident Response: In the event of a personal data breach that poses a risk to users, 877com will notify affected users and the relevant supervisory authority in accordance with applicable legal requirements.

877com uses cookies and similar tracking technologies to provide core platform functionality, improve user experience and analyse platform usage. The following cookie categories are used:

You may manage cookie preferences through your browser settings. Disabling essential cookies will impair or prevent core platform functionality. 877com does not use third-party advertising tracking cookies for the purpose of selling advertising or profiling users for third-party ad networks.

877com operates as a global platform. As a consequence, personal data collected from users — including users based in Pakistan in cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — may be transferred to, stored in and processed in countries other than the country where you reside.

Where personal data is transferred internationally, 877com applies appropriate safeguards to ensure that the data receives an equivalent level of protection as it would in the jurisdiction of origin. Safeguards may include:

• Standard contractual clauses or equivalent transfer mechanisms in Data Processor agreements;
• Transfers to countries with an adequacy determination or equivalent data protection standards;
• Technical and organisational security measures applied at the destination location.

By using the 877com Platform, you acknowledge that your personal data may be transferred and processed internationally as described in this clause.

You may exercise any of the data rights summarised in the section above this legal content by contacting 877com using the details set out in Clause 14. To protect your personal data and prevent unauthorised access requests, 877com will require identity verification before processing any data rights request.

How to Submit a Request

• Submit your request via Live Chat or email, clearly identifying yourself and the specific right you wish to exercise;
• Provide any supporting documentation required for identity verification;
• 877com will acknowledge receipt within a reasonable period and respond to the substantive request within the timeframe required by applicable law.

Limitations on Rights

Some data rights are subject to limitations. In particular:

• The right to erasure does not apply where retention is required by law (for example, AML record-keeping obligations require retention of KYC and transaction data for a minimum period);
• The right to data portability applies only to data processed by automated means on the basis of consent or contractual necessity;
• Rights may be restricted where exercising them would adversely affect the rights of third parties or impede a lawful investigation.

877com is an adults-only platform. The collection and processing of personal data from persons under the age of 18 — or the higher minimum age required by the operator or applicable license jurisdiction — is strictly prohibited.

877com implements age verification controls as part of its registration and KYC processes. Where age verification reveals that an account holder is under the minimum age requirement, 877com will immediately close the account, cancel any active bets, void any bonus allocations and return eligible deposits in accordance with applicable law.

If you are a parent or guardian and have reason to believe that a minor has registered an account on 877com, please contact our support team immediately using the details in Clause 14. We will investigate and take appropriate action without delay.

877com reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to our data processing practices, new legal obligations, changes in technology or improvements to our transparency obligations.

When material changes are made to this Policy, 877com will notify registered users through the Platform or via email, as appropriate. The updated Policy will display a revised "Last reviewed" date at the top of this page.

Your continued use of the 877com Platform after a Policy update constitutes your acknowledgement of the revised Policy. If you do not agree with a material change, you may request account closure in accordance with the Terms & Conditions.

For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by 877com, please use the following contact channels:

• Live Chat: Available 24/7 through the 877com Platform. The fastest channel for account-specific privacy queries and requests to exercise data rights.
• Help Centre: A self-service resource covering account management, data access requests, cookie settings and privacy FAQs.
• Email: [email protected] — for formal written privacy requests, data subject access requests and data breach concerns. Please include "Privacy Request" in your subject line. This email address is displayed as plain text and is not a clickable link.

877com aims to acknowledge all privacy-related communications promptly and to provide a substantive response within the timeframe required by applicable law. Complex data rights requests (such as full subject access requests) may require additional time where identity verification and data retrieval processes are involved.

Support is available in English. Urdu language assistance may be available during selected support hours — please enquire via Live Chat.